Napleton's North Palm Hyundai at 3703 Northlake Boulevard, Lake Park

Contacts

• Phone: +1 561-721-3800
• Address: 3703 Northlake Boulevard, Lake Park, FL 33403
• Website: northpalmhyundai.com
• Types: Establishment   Car repair   Car dealer  

Reviews of Napleton's North Palm Hyundai

• 1

  Tom Puglis

  Posted at Jun, 25 2019
  Over the last eight years or so I have leased three vehicles through Napleton’s on Northlake. (Two Santa Fe’s and one Jeep) At the time I was happy enough with their service that I continued to get my cars through them even after I moved to Martin County. However, my opinion of the dealership has changed after my latest experience with them. I went to Napleton’s last week in response to their telephone solicitation offering to end my lease early and to put me into a new one which is something that I have done with this dealership before. I showed up at my scheduled appointment with the intent of leasing my fourth vehicle through that dealership. To make a long story short, my experience with Napleton’s was so negative that I did not lease a vehicle that day and on top of that I will never do business with them again. I could write a novel explaining my negative experience, but the fact that they managed to totally turn off a loyal long-term customer like me should tell you something. When my lease is up in a few months I will take my business elsewhere.
  
  Update:
  Napleton's responded to my negative one star review by asking me to give them another chance. They are evidently "very concerned" about losing loyal customers. In their response they gave me the dealership's main number (Press 1 for Service, two for sales, etc) and they didn't give the name of the person who would want to hear my complaint. In other words, they don't care. They write the response so it looks to people reading reviews that they really cared and want to resolve the issue. If their concern wasn't an act they would at least have provided me with the name of a manager or assistant. Or better yet.....since I had previously leased three cars from them, they have my phone number and email address.

Photos of Napleton's North Palm Hyundai

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